Turning everyday spend into
a system for aspirational travel
a system for aspirational travel
A cross-channel acquisition platform that reframed Hilton Honors Amex value, driving +30% YoY growth and record-breaking performance in 2025.
The Insight
Everyday spending felt disconnected from the travel experiences it could unlock.
The Idea
A cohesive visual narrative bridging everyday actions with high-value travel experiences.
The System
• Everyday spend → aspirational stay (cause → effect)
• The Hilton Honors card as the key to unlocking travel experiences
• Emotionally resonant storytelling to drive behavioral belief
• Scalable across channels, tiers, and personalization
Visual Direction
Instead of fragmented lifestyle imagery, I introduced a continuous narrative, following a single family across everyday spend and travel experiences.
• Unified storytelling across all touchpoints
• Elevated everyday moments to match aspirational tone
• Designed for emotional resonance, not just product communication
Impact
Launched as the lead BAU acquisition campaign for 2025
• Contributed to +30% YoY portfolio growth
• Email channel increased +171% YoY
• Applications increased +15% YoY
Role
Senior Designer, but functioned as a strategic partner in concept development and system design.
• Co-developed “Travel Math” concept from cultural insight
• Defined visual system and narrative approach
• Led execution across email, social, and video
• Influenced storytelling framework adopted across campaign